NGO & CITIZEN COMMUNICATION
MEDIATING COMMUNICATION BETWEEN HARDENED FRONTS
Hambach Forest, Munich's third runway, Stuttgart 21 – these are just a few examples that illustrate a paradigm shift in society: people want to have a say. Whether it's a roundabout, airport expansion, or landfill site, the realization of such projects depends crucially on the communication skills of those involved. NGOs & CITIZEN COMMUNICATION
With our many years of experience in public communication, we advise, support, and mediate in all phases of such infrastructure projects. From information and dialogue events to mediation and accompanying social media and press work, we mediate even when the situation seems hopeless and identify solutions that all sides can live with.
We moderate and mediate in high-profile projects. Fairly and respectfully, so that all sides can accept the outcome.
INVESTMENT CONCEPTS
People want to have a say in infrastructure projects in their living environment, participate in decision-making, and contribute their ideas. Traditional top-down planning is therefore rarely accepted by the population.
There are many opportunities for citizen participation in the construction of power plants, highways, industrial parks, or landfills.
We are experienced political and administrative professionals, mediators, and communication experts. Our most important tool: gut feeling based on years of experience!
We assess the conflict situation among the parties involved, prepare comprehensive stakeholder analyses, and recommend a tailor-made concept for citizen participation.
INFORMATION & DIALOGUE EVENTS
In the events we design and run, we bring together different perspectives and points of view. We facilitate the exchange of opinions and work with participants to find solutions. Fair, respectful, and results-oriented.
We bring various formats for such events in our toolbox. Our experience tells us what works best.
ISSUE MANAGEMENT
The climate among the participants shapes the course and outcome of citizen participation. This climate is largely influenced by the tone and content of the debates about the project, both in traditional and social media.
We take an active role in discussion forums through strategic issue management.
We set the agenda and make our mark on the discourse. This allows us to avoid hardened positions and impossible compromises at an early stage.